Foundever expands to Tangier, strengthening presence in Morocco

Foundever, the global leader in customer service (CX), announces its expansion to Tangier, Morocco, marking a significant step in its growing presence in the country. Building upon successes in Casablanca, Rabat, and Fez, the new facility signifies Foundever's commitment to providing high-quality CX solutions to clients worldwide while contributing to Morocco's economic development.

«We are thrilled to launch in Tangier», said Reda Najjar, Director of Operations at Foundever Morocco. «This expansion reaffirms our commitment to Morocco, fostering economic growth and creating new job opportunities».

Foundever is investing heavily in equipping the Tangier center with cutting-edge technology and infrastructure, prioritizing security and data protection for both clients and employees. This commitment extends to its workforce, with plans to hire over 200 employees initially, exceeding 500 in the medium term. Focusing on Spanish-language customer service, Foundever will further strengthen its position as a leading multilingual provider.

«As a global leader in CX with 170,000 employees, we're proud to be the team behind the best experiences for 750 international and digital brands», said a Foundever spokesperson. «Our innovative solutions, technology, and expertise ensure seamless experiences for clients anytime, anywhere».

With 9 million daily CX interactions across 60 languages and 45 countries, Foundever leverages its global reach and entrepreneurial spirit to empower companies of all sizes and industries to transform their customer service.