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Due to poor weather conditions in New York since January 4, and following a warning from the airport authorities in New York City regarding repeated ad hoc closures at JF Kennedy International Airport, flights from all airlines are subject to major disruptions, says Royal Air Maroc in a statement.
The company had to cancel or reprogram some flights between Casablanca and New York (in both directions).
«However, Royal Air Maroc is sparing no effort to find deferral solutions on scheduled flights in the coming days and based on improved weather conditions in New York,» said the company.
The airline group says it is «an exceptional situation, beyond the control of airlines and airport authorities. That's why Royal Air Maroc urges passengers to be patient to help manage this situation.»
Weather patterns may change from one moment to the next, making flight management more difficult, says RAM.
«When a plane takes off, it may turn around because of the deteriorating situation. Similarly, operated flights can be re-routed to different US airports, other than New York.»
Finally, passengers whose flights are operated from Casablanca to New York should expect congestion and long queues at the arrival at the airport JFK (baggage handling, paperwork, long wait in the plane before landing, etc.), concludes the group.
Royal Air Maroc customers can inquire about the status of their flights on its website www.royalairmaroc.com and through its call centers.
